New Year’s IT Resolution: Outsource IT
by Taylor Veal
How does your business handle its IT management? It’s inevitable that your organization will suffer from technology troubles at some point or another, and it might seem like you have little control over it at times. This isn’t entirely true. Good IT management provides the ultimate level of control over your technology and lessens the chance of disaster striking. The way that you manage the IT for your business can have a considerable effect on how your organization functions on a grand scale. What’s the best way to handle something as important as technology maintenance for your organization?
Here are five of the best reasons why you should consider outsourced managed IT services for your business.
The traditional model of maintenance–the break-fix strategy to IT management–focuses on reacting to technology problems as they arise rather than preventing them entirely. This amounts to reduced costs. After all, when issues are prevented, they cost less to fix. Consider this example: you start to experience hardware problems with your server unit. Instead of replacing it before it fails to function normally, you wait until a catastrophic failure that results in data loss and downtime. Simply put, these situations can be prevented through proactive maintenance via IT management. The problem, however, is that your business may not even have an in-house IT department. In cases like this, instead of hiring more employees, you can hire an outsourced IT company to handle these responsibilities.
Have you ever worried about applying patches or security updates? What about getting help from IT when your business is suffering from downtime or another less severe problem? Ordinarily, they would have to handle IT issues themselves, or wait on an overworked and understaffed IT department to get the job done. When you outsource your IT, all it takes is a ticket to the right technician, and the job can be handled remotely in a timely fashion.
Let’s say that you want to implement a new solution that could potentially improve the way your business functions. During the process, though, you encounter all sorts of roadblocks that make it difficult to make progress. If you outsource the project implementation to a managed IT company, you don’t have to worry about having enough time to handle your in-house management and the new project at the same time.
Hiring a full team of experienced IT technicians can be an expensive blow to your budget. This might make compromising on less-qualified individuals appealing, but you should never settle for anything less than the best. Instead of hiring someone and hoping that they have the technical skills for the job, you can reach out to an outsourced IT company and get a near-guarantee that they will have the training and experience required to resolve most, if not all, of your technology-related troubles. This usually comes at less cost than hiring an internal team as well (a win-win!)
A Single Point of Contact
Imagine having to make countless phone calls to your multitude of vendors. You could be on the phone all day trying to sort out arrangements, which keeps you from performing your responsibilities as a business owner. Instead of just accepting this fate, an outsourced IT provider like Keystone can act as a single point of contact for your business’ technological needs. We can reach out to any vendors you need to contact so that you can stay focused on your business.