Why Outsourcing IT is Key to Business Growth

When you started your business, you probably had a clear vision. You were ready to take on the world, no limits, no one standing in your way. You were going to do it all yourself, and you were going to do it perfectly. After all, who knows your business better than you?

But then something started happening. The tech issues piled up. Your time slipped away, spent putting out fires, solving problems, and dealing with everything that wasn’t in your original plan. The very thing you created to gain freedom, your business, started feeling like it was keeping you trapped.

Here’s the thing: outsourcing IT management might be the key to breaking free. Without the right IT support, you’ll stay stuck in that cycle. But there’s a way out.

CEO vs. Entrepreneur Mindset: Why Outsourcing IT is a Growth Strategy

Here’s the truth: CEOs know that for a business to grow, they need to outsource IT. They rely on experts in IT management to handle critical functions, so they can focus on what really matters—growing the company.

Entrepreneurs? They tend to try doing it all themselves. And while that can work for a while, it’ll quickly become a bottleneck. I know that for sure.

But don’t worry—it’s not about losing control over your IT. It’s about freeing up your time to focus on the bigger picture. An MSP (Managed Service Provider) works as an extension of your team, offering managed IT services with customized support that grows with your business needs.

When deciding between in-house IT and outsourcing IT to an MSP, the differences in cost and efficiency are stark. Here’s a quick breakdown:

1. Salaries & Benefits

In-House IT:

• $65K+ per IT staff member, plus benefits

Outsourcing IT:

• Fixed monthly costs with no hidden fees

2. Training & Certifications

In-House IT:

• Ongoing expenses for training and certifications to create experts

Outsourcing IT:

• Trained and up-to-date experts already included

3. Software & Security Tools

In-House IT:

• High upfront costs for software and security tools

Outsourcing IT:

• Optimized enterprise-grade tools

4. 24/7 Support & Monitoring

In-House IT:

• Requires multiple employees for 24/7 support and monitoring

Outsourcing IT:

• 24/7 support and monitoring included in your MSP plan

5. Downtime & Data Breaches

In-House IT:

• Downtime and data breaches can cost thousands per hour

Outsourcing IT:

• Proactive monitoring prevents downtime and ensures data security

For many SMBs, outsourcing IT isn’t just more affordable—it’s practical. You get a whole team of experts for a predictable monthly fee, which is often far less than the cost of just one in-house IT employee. Plus, MSPs offer enterprise-grade tools and services without the hefty upfront costs or the headache of constantly upgrading your systems.

The Hidden Costs of Managing IT In-House

1. Hiring & Retention Challenges – IT professionals are always in demand, making it tough to keep them around long-term. If you’ve struggled to retain top talent, you know how expensive it is to find, hire, and train someone new.
2. Limited Expertise – You might have one or two IT people on your team, but can they cover everything? Cybersecurity, compliance, disaster recovery, cloud computing… Managed IT services offer specialized experts in all of these areas to ensure your systems are protected and performing at their best.
3. Scaling Costs – As your business grows, your IT needs grow—and so do the costs to keep hiring more staff. With an MSP, your costs remain predictable, and they scale alongside your business.
4. Cybersecurity Risks – No 24/7 monitoring? Your business is an open target for ransomware and cyber-attacks. Outsourcing IT gives you the protection you need, with enterprise-level security that is continuously updated to guard against new threats.

Real-Life Example: How Outsourcing IT Helped a Financial Advisor Overcome Growing Pains

A financial advisory firm we work with was facing significant IT challenges as their business grew. With a small in-house IT team, the firm found it difficult to keep up with the increasing demands of a growing client base. The team was stretched too thin to address everything from cybersecurity issues to maintaining compliance with financial regulations.

As the firm expanded, it became clear that relying on a small internal IT staff was no longer sufficient to manage the complex systems and ensure business continuity. Frequent downtime, security concerns, and the inability to efficiently scale their IT operations were holding the business back.

The turning point came when the firm decided to seek external support. With the right resources in place, they were able to shift from a reactive approach to proactive, 24/7 security monitoring and compliance management. As a result, the firm experienced fewer disruptions, enhanced data security, and ultimately more time for the leadership team to focus on serving their clients and growing their business.

The Benefits of Outsourcing IT

Once they made the switch, everything changed. No more trying to be the IT guy and the CEO at the same time. An MSP gives you:

• Enterprise-level IT support
• 24/7 security and monitoring
• A predictable monthly cost that saves you money

Instead of handling IT on your own, start thinking like a CEO. Let the experts take care of it, while you focus on scaling your business.

At Keystone, we don’t just manage IT—we execute. We ensure smooth transitions, rock-solid security, and maximum efficiency so your business can thrive. Let us handle the complexity of IT while you stay focused on what matters most—growing your business.

Contact us today to schedule a consultation and see how Keystone delivers results you can trust.