Privacy Policy

Effective Date: July 3, 2025

Keystone Business Solutions (“Keystone,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information—especially when you sign up for our SMS/text message communications.

By using our website [wearekeystone.com] or opting into our text messaging program, you agree to the practices described below.

1. Information We Collect

We may collect:

• Contact Info: Name, email address, phone number

• SMS Consent Info: Your opt-in details, timestamp, keywords used (e.g., JOIN)

• Usage Data: IP address, browser info, pages visited, device data

• Support Info: Service requests, emails, and live chat transcripts

2. How We Use Your Information

We use your data to:

• Send you SMS/text messages (only with your permission)

• Respond to inquiries or support requests

• Improve our website, services, and communication

• Comply with legal obligations and prevent fraud

We do not sell your information.

3. SMS/Text Messaging

• Consent: We only send messages if you opt in

• Frequency: Up to 4 messages/month

• Charges: Message and data rates may apply

• Opt-Out: Text “STOP” to unsubscribe anytime

• Help: Text “HELP” for help or contact privacy@wearekeystone.com

We comply with TCPA, CTIA guidelines, and other applicable messaging laws.

4. Cookies & Tracking

We use cookies and analytics tools to improve your experience. You can manage or disable cookies in your browser settings.

5. Sharing Your Info

We only share data with:

• Trusted service providers (e.g., SMS platforms, email tools)

• Legal authorities if required

We do not share data for third-party marketing.

6. Security

We use safeguards like encryption and access controls to protect your data. While no system is 100% secure, we do our best to keep your information safe.

7. Retention

We keep your data only as long as needed to provide services or meet legal requirements.

8. Your Rights

You may:

• Request access or correction to your data

• Ask us to delete certain information

• Opt out of marketing messages

• Manage cookies

Certain state and international privacy rights may apply.

9. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect their data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll update the effective date and notify you of major changes if needed.

11. Contact

Email: kristen@wearekeystone.com
Phone: (615) 826-3500
Mailing Address: 3050 Business Park Circle Ste 301, Goodlettsville, TN 37072